Google Chrome is the best and undoubtedly the most used web browser on pc or smartphone. I have praised Chrome a lot in many articles on the site. It really deserves the praise because when it comes to web browsers, Google Chrome is the king. With great user interface and exceptional performance, it is my go to browser over any other web browser on my laptop or on my phone.
There are other cool web browsers out there but this one seem to stand out from the crowd. Nothing in the world is perfect. Google Chrome also has issues at certain times. I recently got an error which made Google Chrome to crash with an error message – Google Chrome has stopped working. This is the first time chrome crashed on me.
Have this happened to you? When you are busy working on something important on the web and suddenly the browser crashes on you, leaving all the changes you made disappear. It can be frustrating. This has happened to me when I was writing an article for the website and before I could even save the work as draft, the browser crashed on me. Guess what? I lost all the changes and had to rewrite a whole section of the article….
- 1 Google Chrome Has Stopped Working
- 2 How to Fix Chrome has stopped Working Error
- 3 Reinstalling Google Chrome
- 4 Clearing Cookies and Data
- 5 Disable Apps and Extensions
- 6 Checking for Conflicts
- 7 Factory Reset Google Chrome
- 8 Clear Chrome Preference Data
- 9 Run System Files Checker (SFC)
- 10 Keep your applications updated
- 11 Other measures to prevent this issue
Google Chrome Has Stopped Working
There can be many reasons why Google Chrome crashes while you are working on something on the internet. It can be due to some setting changes that you made in Chrome or maybe due to 3rd party installations on your computer or the browser itself like a theme, or addon or an app.
So today we are going to see How you can fix the Google Chrome has stopped working error easily. We’ll also see how to stop this from happening again. It might be difficult to pinpoint exactly what caused Chrome to crash, but we can look into some of the common things which can cause this issue and how to fix them. Also check out some ways to speed up Google Chrome on Android.
How to Fix Chrome has stopped Working Error
Now let us dive into the main topic, How to fix the Google Chrome crashing issue. There are many ways to do this and I’ll make sure to go through all of them just in case. You don’t have to do all these steps. Sometimes, the issue will be fixed by doing the first step itself.
Before that, Have your tried restarting the device? If no….Restart your computer. It’s the simplest way to troubleshoot most of the issues.
Reinstalling Google Chrome
You can try this if Google Chrome stops working immediately after launch. This would be the easiest of the bunch. Simply reinstalling Chrome can solve the issue in most cases. Google Chrome can crash when its core files or dependency files get corrupted or changed. So to restore them, you can simple uninstall chrome and then reinstall it.
I recommend downloading the latest Google Chrome from the official website. I’ll list down the links to Official Google Chrome Installers below.
Steps to Reinstall Google Chrome
- Goto Control Panel > Uninstall a program.
- Click on Google Chrome and Select Uninstall.
- Delete Files in C:>Program Files (x86) > Google > Chrome folder. If you are in 32 bit system you can go to C:>Program Files > Google >Chrome.
- Download and install a fresh copy of Google Chrome using the above links.
- Restart the System.
You can also try applications like Revo Uninstaller to uninstall applications. Revo uninstaller can completely remove applications along with all the residues the application leaves behind for a full uninstallation.
Clearing Cookies and Data
If you are able to open Google Chrome, but crashes after loading a website then you can try clearing the cookies and data stored by Chrome. Once you have done clearing all the cookies and cached data from Chrome, restart the browser and check if the issue is fixed or not.
How to clear cookies and data in Google Chrome
- You can go to the history section by pressing Ctrl + H
- In the left hand sidebar, there is a Clear Browsing Data option.
- Clicking on it brings a small window with two tabs – Basic and Advanced.
- Goto Advanced and you can see checkboxes to select what all data to be erased.
- Select all the checkboxes except the passwords (If you want to erase the saved passwords, select that checkbox also).
- Click on Clear Data button.
This will delete all the stored cookies and cached data from Chrome.
Disable Apps and Extensions
This is one of the major reason why Google Chrome crashes at times. Google Chrome has a large number of extensions and apps that can be used to improve the functionality of the browser. Google Chrome Webstore is the place where you could find all kinds of extensions and plugins.
Google checks all the plugins and apps that are uploaded to its web store, so it is safe to say that If you install extensions and apps from the official Google Webstore, then it’s less likely to cause issues. But if you have installed any extensions or apps from any 3rd party website, then they might cause issues.
Some applications will automatically add extensions to Google Chrome while some disguise themselves as other well known plugins and scrapes our data. Beware of these malwares. Always make sure you install only trusted plugins or apps.
If you are unaware of the plugins or apps installed in Google Chrome follow the steps to check all the installed extensions. Disable them for a while and check if Google Chrome crashes or not. If the browser is not crashing, it means that some of the plugins or extensions are causing the issue. You can simply remove unused extensions.
Enter the below URL in the address bar:
- Google Chrome Extensions:
- Google Chrome Apps:
How to Find and Disable Extensions and Apps
- Go to Settings > More Tools >Extensions.
- You will be taken to the extensions page where you can see all the plugins and apps that are currently installed.
- A small toggle will be visible below all the extensions, click the toggle to disable the extensions
- You can uninstall the extensions by clicking the Remove button.
- Disable/Remove any unused or suspicious apps too.
- Restart the browser.
Checking for Conflicts
Google Chrome has a way to identify conflicting softwares on the device. You can check Chrome to see if there are any softwares that conflicts with chrome. If there are conflicts, then this can cause instabilities in Chrome and also crash the browser at time.
You can check for conflicts by entering
chrome://conflicts in the address bar. Chrome will notify if there are conflicting installations on your PC. If there are such applications, you can uninstall them from the system. This would solve the issue with Chrome crashing every now and then.
Factory Reset Google Chrome
You can also reset Google Chrome to factory defaults. This would clear all your settings and configurations that was made. Resetting Chrome can be done by following the steps below:
- Goto Settings. Scroll down and expand Advanced.
- The last section of the settings is Reset and clean up.
- You can see the Restore settings to their original defaults option. Click on it and select Reset Settings.
- You have successfully reset Google Chrome.
Clear Chrome Preference Data
Google Chrome stores the preference in a file called preferences under the current profile. You can simply remove the preference file so that if there are any issue with you preference that will be discarded and chrome creates a new preference file.
Instead of doing this you can simply rename the Default folder to something like Defaultbackup. This is more convenient and safe.
- Open Run by Clicking Win + R and type in :
- Rename the Default folder.
- Reopen Chrome. If it fixes the issue, you can be sure that the user profile might have some corrupted data. In case if is caused by something else, you can simple rename the folder back to Default to restore the user profile.
Run System Files Checker (SFC)
Google recommends checking for errors in the system files. There is a built in functionality provided by Windows which helps us do the same. You can run the SFC by going into Command Prompt.
- Right Click on the Windows icon or press Win + X and select Command Prompt (Admin).
- Enter the command:
- This might take some time……
- Once the verification is completed, Open Chrome.
Keep your applications updated
This is very important. Let it be any application, make sure you update the applications whenever a new version is released. Updates contains lot of improvements and bug fixes for the software. Keep your Google Chrome Updated. This will help reduce these kinds of errors in the future. Also make sure you update your Operating System too. In case of Windows, they tend to send updates regularly.
Other measures to prevent this issue
Don’t install any suspicious software on your system. There are tons of malware applications which can cause these kinds of issues. In case of Google chrome, always make sure to install extensions or plugins only from the Chrome Web store. There are lots of fake and malware injected extensions for chrome all around.
Check your browser settings and extensions regularly so that you can know if something has changed. If it had changed automatically or you find a new extension that you are unaware of, disable it or remove it. Also check for applications like search bars, ask bar like extensions. These can hijack your information and change your browser settings. Use fake email generators to get temporary email addresses, you can reduce a lot of spam and malwares.
That’s all folks. I hope this might help you in fixing the Google Chrome crashing issue. If you find this useful be sure to share it among others. Also comment down below if you had this experience and how you fixed the issue?